- Shopify Plus
- Yotpo Reviews
- UX micro-components
- Contentful CMS
- Embedded Schema.org markup
Building Trust to Reduce
Cart Abandonment
Client challenge
New users landed on product pages, added items to cart… but never completed checkout. Usability tests and session recordings revealed a clear pattern: users didn’t trust the product or the site — no signs of compatibility, no warranty information, no signals of authenticity
Our solution
We added multiple UX-based trust reinforcements
Fitment Verification Badge
Compatibility badge: “✅ Verified to fit your 2015 VW Golf”
Verified Supplier Icon
Supplier trust icon: “🔒 Verified OEM Supplier” with link to documents
Return Policy Microcopy
Microcopy: “30-day free returns. No questions asked.” placed beside the Buy button
Trustpilot Rating Preview
Trustpilot integration below the price with live rating preview
Fitment FAQ Micro-Popup
FAQ micro-popup for “How do I know it fits?”
Trust Builds
Checkout Confidence
Results & Measurable Impact
17
%
increase
in CR for new users
32
%
growth
in completed checkouts from mobile users
40
%
increase
in time spent on product pages
Summary:
Trust is more than a logo or a review – it’s how every element of the page speaks to the user’s fear of making a wrong choice. This project showed how small UX changes (badges, labels, microcopy) can build credibility and confidence in the most critical moment: before the click.
✅ Trust UX pays off – especially for first-time buyers
Ready to bring your vision to life?
Let’s chat about how we can design an experience that not only captivates but also converts and grows your business. 🚀
PORTFOLIO
Our Portfolio
Explore our portfolio to see the diverse range of projects we have successfully completed. They prove our commitment to excellence and impactful results.
ChaussureElite.fr
Magento
ModaCasual.es
La Moda Italiana
GA4, Shopify
Boosting Revenue Without Increasing Ad Budget
Shopify
Building Trust to Reduce Cart Abandonment
GTM, Hotjar, Shopify
Optimizing Mobile Conversion in a High-Traffic Store
Magento 2, Vue.js
Eliminating Fitment-Based Returns (DACH Market)
GTM, React.js
VIN Lookup & Sticky Fitment Bar Integration
UI/UX
TechGear CRO Case
Angular, JavaScript
MoveBoard Project
AI Dealbot
